Shipping policy


  • Orders will be processed and shipped within 10-16 days

 

EXCHANGE:

 

  • The satisfaction of our customers is extremely important to us. If you want to proceed with an exchange, write to us at support@oddessey.ca Items must be returned within 30 days of the date of delivery. The item should not be washed and must have its original tags. Transport is your responsibility.
  • We reserve the right to refuse the refund of an item if it is not in new condition or if it is not packed in its original box.
  • We will notify you by e-mail when we receive the package.

 

 

DEFECTIVE OR ERRONEOUS ITEMS :

 

  • You must contact us at support@oddessey.ca within 30 days of delivery.
  • We will give you the packing and mail instructions. If the item is defective, we will offer a replacement or refund of the price of the item and the original delivery charge.